We hope that you love your purchases from Babydoll Boutique! However, we understand that sometimes an item just doesn't work out for you. We want to make the return process as easy as possible.
Returns are only eligible within 14 days of the purchase date with a receipt or the online order confirmation email.
Please contact Brittany at email@example.com to request a return. Please provide your online order confirmation OR receipt in your email. Once we accept your return request, we will email you a return label + instructions on returning your purchase. When we have received your return, we will facilitate our inspection process. Once approved, we will email you a boutique credit.
Unfortunately, we do not issue REFUNDS, only boutique credit! Return costs will be paid by the purchaser, and deducted from your boutique credit. IF you are local, you may request a free return pickup!
Damages or Defects
Please inspect your order upon receiving! Contact Brittany immediately if the item is defective or damaged, so that we can evaluate the issue and make it right!
Orders not eligible for return:
Merchandise that has visibly been worn or not in original condition
Items that are outside of the 14 day return window
Items that do not have a receipt or an order confirmation email
Items that are post damaged, or in poor condition due to customer
Please make return requests to firstname.lastname@example.org